Title: Residence Hall Support Navigator
Position Type: Professional Tech Part time
College: Lamar Community College
Division: Student Affairs
Department: LCC Residence Life
Campus: Lamar Main Campus
Location: Lamar
Salary Range: $18-$20 per hour
Who We Are:
At Lamar Community College, you'll find the rare opportunity to build a meaningful career while enjoying the benefits of rural Colorado living. Trade traffic for open roads, crowded neighborhoods for friendly faces, and long commutes for more time doing what you love.
Our campus is at the center of a vibrant and supportive community where employees have the chance to make a visible impact, build genuine relationships, and help shape the future of students and the region. From community festivals and local sporting events to outdoor adventures, stunning prairie sunsets, and some of the best stargazing in Colorado, Lamar offers a lifestyle that is both rewarding and refreshing.
If you're looking for a career where your work matters, your voice is valued, and your community knows your name, Lamar Community College may be exactly the place you've been searching for.
Job Summary:
The Residence Hall Support Navigator works directly with students to maintain a safe, respectful, and orderly residence hall environment during overnight hours. Responsibilities include monitoring common areas and entrances, communicating residence hall expectations, addressing routine disruptions, assisting students, and documenting concerns.
The Navigator, Residence Life Coordinator, and Security work collaboratively to coordinate overnight student support, safety responses, communication, and follow-up. The Navigator also partners with Resident Assistants and appropriate College personnel to ensure timely responses within established procedures.
Duties & Responsibilities:
Work schedule: 9:00 p.m.–4:00 a.m., Friday through Monday.
Housing coverage: All duties apply equally to TBH, Main Street Housing, and the Pods. The Navigator monitors each housing area during assigned night shifts.
Student Engagement and Community Expectations
- Maintain an approachable presence, check in with residents, address concerns, and refer students to College resources.
- Reinforce quiet hours, guest rules, cleanliness, shared-space expectations, and respectful conduct; de-escalate noise and routine disruptions within College procedures.
Team Coordination and Communication
- Coordinate overnight coverage, student support, safety responses, and follow-up with the Residence Life Coordinator and Security; share shift updates and unresolved concerns with them and Resident Assistants while maintaining confidentiality.
- Partner with Resident Assistants on rounds, check-ins, and approved activities.
Residence Hall Safety and Response
- Conduct rounds at TBH, Main Street Housing, and the Pods; check common areas, entrances, and exterior door security. Monitor authorized security camera feeds without replacing rounds, and report safety and access concerns to Security and the Residence Life Coordinator.
- Notify Security promptly of unauthorized access, concerning activity, and urgent safety needs; coordinate student support with the Coordinator and response personnel.
- Follow emergency procedures within training; contact emergency responders when needed and refer law enforcement or specialized matters to appropriate personnel.
Facilities, Access Control, and Reporting
- Report maintenance needs, hazards, and access concerns to Facilities or the appropriate department; submit work orders for all assigned housing areas with location, issue, and follow-up needs, and coordinate safety follow-up with Security and the Residence Life Coordinator.
- Use Maxient to submit timely, accurate, factual incident reports, including repeated or serious violations, actions, referrals, and follow-up. Report serious matters to Lopes Cares per College procedures and share relevant follow-up with the Residence Life Coordinator and Security through approved procedures.
Software Use and Digital Documentation
RezLife: Update authorized housing records, resident contacts, and follow-up as assigned.
Confidentiality: Protect records and footage; follow access and sharing rules and refer footage requests to authorized personnel.
Training: Complete training for Maxient, security cameras, and RezLife; report technical issues and coverage impacts to Security and the Residence Life Coordinator.
Competencies/KSAs:
Knowledge of student development, residential life operations, student conduct policies, and campus safety procedures.
Knowledge of conflict resolution, crisis response, de-escalation techniques, and student support resources.
Understanding of student privacy, confidentiality, FERPA, and applicable Clery Act reporting requirements.
Strong interpersonal, communication, problem-solving, and organizational skills.
Ability to exercise independent judgment, assess student concerns, and determine appropriate referrals or responses within established procedures.
Ability to respond effectively to emergencies, behavioral concerns, and sensitive student situations.
Ability to work independently during overnight hours while collaborating with Resident Assistants and College personnel.
Ability to maintain accurate incident reports, enforce residence hall expectations, and promote a safe, respectful, and supportive residential environment.
Minimum Qualifications:
Education: Associate degree in Human Services, Psychology, Education, Criminal Justice, Social Work, or a related field.
Experience: One year of experience in student services, residential life, youth development, community support, crisis intervention, or a related environment.
Equivalency: An equivalent combination of education and relevant experience may be considered.
Selection Process:
One round-interview process
All applications must be submitted online. To be considered, applicants must submit a complete application package that includes:
- Cover Letter describing interest in the position and how your qualifications align with the requirements
- Current Résumé or Curriculum Vitae
- Contact information for three (3) professional references; to include one (1) recent supervisor, one (1) recent colleague.
Official Transcripts verifying the highest degree earned will be required upon offer of employment and should be sent to audrey.rodriguez@lamarcc.edu.
Application Instructions:
By submitting an application for this position, applicants certify that all statements, information, and documents provided are true, complete, and accurate to the best of their knowledge. Applicants further acknowledge that any omissions, misrepresentations, or false information-whether intentional or unintentional-may result in disqualification from consideration, disciplinary action, termination of employment, and/or legal action as permitted by law.
Notice to all Applicants
Proof of eligibility to work in the United States must be produced within three (3) days of hire.
LCC participates in E-Verify.
Direct deposit of payroll is a condition of employment.
Final candidate is subject to a criminal background check prior to final selection process.
Final candidate is required to submit official transcripts to Human Resources within fourteen (14) days of hire.
LCC is affiliated with the Colorado Public Employees Retirement Association (PERA) and as such, employees contribute to PERA in lieu of Social Security for retirement benefits. For more information, visit the COPERA web page.
Former employees of the Colorado Community College System or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in your application material.
Additional Information/Benefits:
✓ PERA Retirement
✓ Free Access to Fitness Center
✓ 1 hour of sick leave for every 30 hours worked (maximum 48 hours)
Reasonable Accommodation/Additional Details
Lamar Community College provides reasonable accommodations to applicants and employees with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process and/or during the course of employment, please contact Audrey Rodriguez, Director of Human Resources, at 2401 S. Main St., Lamar, CO 81052; (719) 336-1572 or Audrey.Rodriguez@lamarcc.edu
As an employee of, and the Colorado Community College System, this position is required to uphold and enforce the policies of LCC and CCCS, and all local, state and federal laws. This position will comply with all student privacy laws (FERPA); and is a mandatory reporter of any suspected illegal activity.
