TLC Student Assistant Work-Study
- Denver, Colorado, United States
- Student or Work Study
- Opening on: Jul 9 2026
- Closing on: Sep 1 2026
Title: TLC Student Assistant Work-Study
Position Type: Workstudy
College: Community College of Denver
Division: Academic Affairs
Department: CCD Teaching and Learning Center
Campus: Auraria Campus
Location: Denver
Salary Range: 19.29
Job Summary:
The Teaching Learning Center (TLC) works with various departments at CCD to make online learning possible. This includes the certification and development of instructors, making courses more accessible to all students, and helping students/instructors with D2L issues.
The work study will help in accomplishing all tasks the TLC tackles daily, with an emphasis on helping with D2L troubleshooting and other tasks from the department.
Duties & Responsibilities:
In this role, you will:
- Managing the front desk/customer service
- Providing Tier I technical support
- Data Entry
- Video production
- Video Caption Editing
- Produce various instructional materials Microsoft Office365 and 2019
- Other tasks as assigned
Competencies/KSAs:
Knowledge of Microsoft Office (Word, Excel, Outlook, SharePoint)
Knowledge of handling D2L online platform
Strong verbal and written communication skills
Customer service skills
Problem-solving skills
Ability to pay close attention and attention to detail
Ability to use office equipment such as printers, copiers, and scanners
Ability to work independently and as part of a team
Ability to assist students and staff in a courteous and respectful manner.
Ability to learn new software and office procedures quickly
Ability to prioritize tasks and meet deadlines
Minimum Qualifications:
A successful candidate for this position will be reliable and punctual. They will have a desire to work in a professional environment grounded in mutual respect and teamwork. A functioning knowledge of the Microsoft office suit would be helpful, and additional skills can be trained. Optimally, candidates will have an interest in a career in business management, educational technology or higher education operations.
Preferred Qualifications:
Previous customer service or office assistant experience
Experience with data entry
Experience working in an educational or academic support environment
Experience working with computer technology support
Proficiency with Microsoft Office (Word, Excel, Outlook, SharePoint)
Additional Information/Benefits:
The TLC is dedicated to enhancing the skill set of its work-studies, with a diverse array of projects to work on. The work-studies will gain the skills to work in a professional office environment. You will gain transferable skills in:
- Basic office technology (i.e. Microsoft Office Suite, Adobe Suite)
- Email and Telephone Communication
- Tier I technology troubleshooting skills
- Video editing
- Customer Service Skills
- Data Entry
This position is for anyone pursuing a degree in business administration (management, marketing, customer service cert), communication, computer information science, information technology, computer technology, data analytics cert, psychology, sociology as you will learn how to run an office, manage tasks, and how to work with customers. Students who are interested in a career in higher education would also benefit from this role.
CCCS is an Equal Opportunity Employer
The Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, creed, ancestry, national origin, marital status, genetic information, military status, or any other protected status in accordance with applicable law.