Title: Marketing Operations Assistant

Position Type: Half-time 

College: Pikes Peak State College

Location: Colorado Springs

Salary Range: $29,000 - $30,500 annual gross

Who We Are:

Pikes Peak State College is the largest and most diverse college in the Pikes Peak region, serving students with a wide range of goals, experiences, and responsibilities. Our students include recent high school graduates, working adults, military-affiliated students, parents, first-generation students, career changers, transfer students, and lifelong learners.
Our mission is to provide high-quality educational opportunities to all, with a focus on student success and community needs. We fulfill that mission by creating affordable, flexible, and accessible pathways that help students transfer to four-year institutions, enter the workforce, advance their careers, and build better futures close to home.

As the needs of our students, employers, and communities continue to evolve, so do we. PPSC embraces innovation that is human-centered, ethical, and focused on student learning. Through strong workforce partnerships and the thoughtful integration of emerging technologies, including artificial intelligence, we prepare students not only for today's opportunities, but for what's next.

We're looking for people who are passionate about access, collaboration, innovation, and student success. Whether you work in the classroom or behind the scenes, your contributions help create opportunities that change lives.

At PPSC, our vision is simple: Students Succeed at PPSC.

Job Summary:

The Marketing Operations Assistant supports the day-to-day operational functions of the Marketing and Communications Department at Pikes Peak State College. Reporting to the Assistant Director of Marketing Operations, this role is focused on keeping the department's workflows, systems, and resources running smoothly, including managing project intake and tracking in JIRA, maintaining operational documentation, and supporting self-service tools and resources for college stakeholders. The Marketing Operations Assistant is a key contributor to the department's ability to deliver high-quality, equity-centered marketing collateral that advances student enrollment and retention goals.

This is a half-time, permanent position, working 20 hours per week. 

Duties & Responsibilities:

• Project Intake and Workflow Management: Monitor and manage the JIRA ticketing system (or similar tools); review incoming requests for completeness, assist in routing assignments to the appropriate team members, and track project statuses to ensure timely delivery.

• Operational Documentation: Assist the Assistant Director in creating, maintaining, and updating internal how-to documentation, process guides, and self-service resources for college stakeholders.

• Resource and Systems Support: Support the organization and upkeep of brand asset libraries, shared resources, and departmental platforms to ensure the creative team has what it needs to operate effectively.

• Event and Initiative Support: Provide on-the-ground operational support for marketing events, photo/video capture sessions, and other departmental initiatives as assigned.

• Stakeholder Communication: Serve as a first point of contact for internal stakeholders regarding the status of marketing requests and general operational inquiries, escalating complex issues to the Assistant Director as appropriate.

Competencies/KSAs:

• Proficiency in managing project intake, workflow optimization, and progress tracking using JIRA or similar project management systems.

• Ability to maintain daily operational functions, streamline department workflows, and ensure systems run smoothly.

• Strong skills in creating, organizing, and maintaining detailed operational documentation and standard operating procedures.

• Experience supporting and training college stakeholders on self-service marketing tools and resource platforms.

• Commitment to contributing to and delivering high-quality, inclusive marketing collateral aligned with institutional goals.

• Strong interpersonal skills to work effectively with creative teams, leadership, and diverse campus partners.

Minimum Qualifications:

• Completed bachelor's degree OR completed associate degree with with two years of professional level experience performing similar duties to those described for this position OR completed High School Diploma/GED with four years of professional level experience performing similar duties to those described for this position.

• Experience in a marketing support, project coordination, or office management role.

• Proficiency with Microsoft Office applications, specifically Outlook, Word, Excel, Teams, and PowerPoint.

• Demonstrated ability to handle sensitive matters with accuracy.

Preferred Qualifications:

• Degree in Marketing, Business, Communications, or a related field.

• Experience working in a higher education environment.

• Familiarity with JIRA or other project management/ticketing software.

• Experience with basic drafting of business or procurement documents.

• Bilingual in English and Spanish.

Selection Process:

Applications are accepted until position is filled. This is a half-time permanent position, 20 hours per week.

Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.

Visa support is not available for this position.

Application Instructions: 

Application must be submitted online.  Incomplete applications may not receive full consideration.  A complete application will include:

Cover letter - Address the minimum and preferred qualifications in the order listed on the job announcement.

Resume - Reflect experience, education, knowledge, skills, and abilities. 
 
Unofficial Transcripts - Unofficial transcripts for all degrees conferred.  Official transcripts are required if hired for the position.  

Professional References - Provide names and contact information for three recent professional references who can address your expertise and background for this position

Additional Information/Benefits:

Retirement

Pikes Peak State College participates in Colorado Public Employees' Retirement Association (PERA)  contribution rates. State employees are required to a mandatory contribution of a percentage of their salary to the plan, and the college contributes a percentage as well. While you are enrolled in PERA, you do not pay Social Security. In addition, there are supplemental retirement plans available through three other vendors.

Leave Program

Eligible for the Colorado Family and Medical Leave Insurance (FAMLI).