Title: Assistant Registrar - Compliance and Specialized Student Programs

Position Type: Professional Tech Full time

College: Community College of Denver

Division: Student Affairs

Department: CCD Registration and Records

Campus: Auraria Campus

Location: Denver

Salary Range: $67,000.00 - $74,000.00

Applications received by November 5, 2026, will receive priority consideration. However, we encourage all interested candidates to apply, as the position will remain open until filled.

Who We Are:

The Community College of Denver (CCD) seeks candidates who demonstrate a strong commitment to fostering an inclusive learning and work environment and who can effectively work with students, families, faculty, instructors, and staff from diverse backgrounds. As a Hispanic-Serving Institution, CCD is dedicated to expanding access and opportunity for nontraditional students, supporting workforce development, and strengthening community partnerships that promote educational attainment and career success. Serving a diverse student population, CCD values individuals who contribute to its mission of advancing social, civic, and economic vitality.

Job Summary:

Reporting to the Registrar and Director of Registration and Records, the Assistant Registrar for Compliance and Specialized Student Programs Students coordinates and executes specialized student facing functions within the Office of Registration & Records in accordance with established procedures and guidelines. This position serves as the subject matter expert for International Student Engagement, Veteran and Military Engagement, and other specialty programs as appropriate. This Assistant Registrar position also serves as Chair of the Red Flag Protection Committee.

The Assistant Registrar must maintain knowledge of but is not limited to admissions, registration, academic records, residency, and all other enrollment-related processes, including concurrent and high school diploma program enrollments. This position is responsible for applying knowledge of FERPA, federal, state, and institutional policies as they relate to reviewing and processing the registration and records information/requests, including, address changes, the program of study changes, class registration forms, and other student records documents.

This position handles complex inquiries, complaints received through the admissions and records communication channels, including email and telephone. It provides accurate guidance on college and admissions requirements, clearly explains detailed rules and regulations, and advises students on appropriate procedures while maintaining the highest standards of customer service. Strong multitasking abilities are essential, along with excellent research skills and sound professional judgment when making decisions.

Duties & Responsibilities:

Administrative Duties:

• Process enrollment related requests (Enrollment Verifications, Loan Deferments, Records Releases) in compliance with FERPA and institutional, state, and federal policies.
• Resolve issues related to registration, academic records, residency, and enrollment inquiries.
• Review and process Program of Study Changes and Change of Information forms.
• Manage departmental communication and assist students and staff in person, by phone, and via email regarding admissions, registration, grades, transcripts, and related services.
• Deliver consistently high-quality customer service and support with forms, registration updates, and student record processing.
• Support High School Connections with holds, identity verification, test score review, and roster verification.
• Conduct degree audits, evaluate academic standing, monitor graduation requirements, and support student persistence and completion.
• Provide guidance on enrollment and degree verification, transcripts, graduation eligibility, licensure documentation, and other academic records that students often need for employment, internships, apprenticeships, and professional advancement.
• Support in the coordination of graduation and credentialing processes, including degree conferral, audits, and milestone tracking, ensuring students have timely documentation for career placement and post-graduation opportunities.
• Maintain data integrity and prepare reports on enrollment, retention, graduation, and student progression for internal and external stakeholders.
• Collaborate with various stakeholders, including Academic Affairs, Advising, Student Services, Financial Aid, and other departments-to ensure accurate records and seamless student support throughout the student lifecycle.
• Support graduating students with transition guidance, licensure requirements, credential verification, and documentation frequently required by employers, certification boards, and transfer institutions.
• Ensure compliance with institutional policies, FERPA, accreditation standards, and state/federal reporting requirements.
• Assist with registrar operations, including registration processes, records maintenance, curriculum updates, and catalog implementation.
• Apply institutional identity verification standards when processing student record changes, transcript requests, credentialing activities, and enrollment transactions.

Specialized Duties:
Serve as the Chair of the College wide Red Flag Protection Committee

• Coordinate activities related to cases of (suspected) fraud through college wide Red Flag Protection Committee.
• Manage meeting cadence for Red Flag Protection Committee
• Build and maintain processes for functional group.
• Continually assess and evaluate effectiveness of committee outcomes
• Build, maintain, and evaluate processes for suspected fraud cases and accountability for follow through.
• Develop and coordinate training and awareness activities related to student identity verification, document authentication, fraud detection, and regulatory compliance
• In collaboration with various stakeholders, develops and maintains identity verification standards and procedures for student record transactions and fraud prevention efforts.

Serve as key leadership over the Office of Veterans Services Center (VSC):

• In tandem with VSC staff, maintain websites, credentials, and other necessary items to create and maintain excellence in services for all military -affiliated students and staff.
• Through effective leadership and external team collaboration ensure direct reports and indirect reports are accountable for departmental excellence including Military Friendly Schools status.
• Build synergy within office through relationships with VSC Advising Coordinator/Leadership
• Review processes and enrollment strategies with team to create inclusivity and space for student population needs.
• Assist with planning/building and maintaining events within the VSC.

Serve as key leadership for International Student services:

• Provide day-to-day leadership, guidance, and support to the International Student Services team, ensuring consistent, high-quality service to F-1 and other international student populations.
• Coordinate workflow, assign responsibilities, and oversee training to ensure staff are knowledgeable about immigration regulations, institutional policies, and student support practices.
• Collaborate with campus partners to streamline processes, resolve complex student cases, and enhance services that promote international student success and compliance.

Supervision of Staff:

• Assist with the hiring, onboarding, and training of ORR, work-study, student hourly, and hourly staff.
• Directly supervise the Veterans Services Coordinator, Registrar Specialist and International Student Coordinator, and additional team members as needed, providing clear direction, coaching, and professional development to support staff growth.
• Oversee scheduling, assignment of responsibilities, timesheet processing, and performance evaluations while fostering a collaborative, high performing team culture and identifying opportunities to expand staff capabilities and leadership.
• Ensure front counter resources and staffing are sufficient to meet high demand periods.
• Maintain current knowledge of specialized programs, services, best practices, policies, and procedures related to Admissions and the Office of Registration & Records.

Other Duties:

• Perform other duties as assigned, maintaining flexibility to adapt responsibilities as student and institutional needs evolve.
• Maintain cross-functional knowledge of all Office of Registration and Records operations and provide operational backup support during staffing transitions, absences, peak periods, and emergency situations.

Competencies/KSAs:

• Skills in developing and evaluating procedures.
• Strong written and oral communication skills
• Ability to conduct independent research, to analyze data and problems presented, to draw conclusions and establish solutions that are essential to the success of the position.
• Excellent time-management skills. Requires the ability to handle numerous complex processes and projects, to meet deadlines.
• Excels in Microsoft Office software.
• Interpersonal, organizational, supervisory, training, and strong customer service skills.

Minimum Qualifications:

Any equivalent combination of education, experience, knowledge, skills, and abilities.

Education:
Bachelors degree

Experience:

• Two to Three (2–3) years of progressive experience in a Registrar’s Office
• Prior experience working with student records in a higher education setting
• Experience with Student Information Systems
• One (1) year of supervisory experience.

Preferred Qualifications:

Education: 
Master's degree. 

Experience:

• Experience working in the Office of Registration & Records as well as experience working with faculty/students in a post-secondary setting. Working with specialized student programs including veterans and international students.
• Experience working with diverse or at-risk populations.
• Experience working in a multicultural setting.
• Experience working with Banner or other comparable student information system.
• Experience working with Navigate360 or other student success platform technology.

Selection Process:

Preliminary screening will be made on the basis of completed application packet submitted by candidate. Completed application packet includes: a letter of interest of no more than five pages, addressing in general the items under "Primary Duties" and specifically each item under “Minimum Qualifications”; an online application; resume; and transcripts.

All candidates, including current Community College of Denver employees must submit a complete application packet which includes all materials listed above.

Only completed application packets will move forward for screening. Please review the job duties and minimum requirements carefully. Meeting the minimum qualifications for a particular position does not assure the applicant an interview. Selected applicants will be invited by the screening committee for interviews. All application materials become the property of Community College of Denver and cannot be copied.

Application Instructions: 

Interested applicants must submit a complete application packet which includes:

1. Resume
2. Cover Letter
3. References - Names, phone numbers, addresses, & email addresses of three professional references
4. Copies of transcripts, official preferred
5. Copies of appropriate credentials, if applicable

**All included attachments should be saved with the following nomenclature: Last name, First name Document; for example Doe, John Resume; Doe, Jane Transcripts

***Your resume should clearly indicate how you meet the minimum qualifications. Those applicants that do not meet the minimum qualifications will not be considered. Part-time experience is ½ the equivalent of full-time experience. Example: Four (4) years applicable part-time experience equals 2 years full-time equivalency.

For information regarding Community College of Denver Security, including crime statistics for the campus and surrounding area, please see the CCD Campus Security website under “student’s right to know”: CCD.edu/Safety. For a hard copy report please contact 303-352-3042.

Additional Information/Benefits:

Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues. When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population. At CCD our passion is to help others, and we offer career pathways that will make a difference in the lives of our students.

If you are interested in sharing our passion for student success, CCD offers generous medical, dental, vision, life, and retirement options. We also offer the opportunity to expand your education, and those of your dependents, through our tuition reimbursement program.

CCD is a Learning College where policies, programs and practices support learning as the major priority. The Community College of Denver is an Equal Employment Opportunity Educational Employer.

Background checks will be conducted on all finalists for employment consideration.

CCD recognizes that administration, faculty, instructors, and staff reflect the diversity of its students and community and prohibits employment and student discrimination based on race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.