Title: TRIO-EOC Administrative Coordinator – Grant-Funded

Position Type: Professional Tech Full time

College: Community College of Denver

Division: Student Affairs

Department: CCD TRIO EOC

Campus: Auraria Campus

Location: Denver

Salary Range: $55,000.00 - $60,000.00

Applications received by October 12, 2026, will receive priority consideration. However, we encourage all interested candidates to apply, as the position will remain open until filled.

Who We Are:

The Community College of Denver (CCD) seeks candidates who demonstrate a strong commitment to fostering an inclusive learning and work environment and who can effectively work with students, families, faculty, instructors, and staff from diverse backgrounds. As a Hispanic-Serving Institution, CCD is dedicated to expanding access and opportunity for nontraditional students, supporting workforce development, and strengthening community partnerships that promote educational attainment and career success. Serving a diverse student population, CCD values individuals who contribute to its mission of advancing social, civic, and economic vitality.

Job Summary:

This position is fully grant-funded and contingent upon continued funding. The Educational Opportunity Center (EOC) is a federally funded TRIO program serving eligible adults, with an emphasis on low-income and first-generation participants, across the five-county Denver metropolitan service area. The program helps participants access secondary credential completion, postsecondary education, career training, and workforce-aligned pathways.

The Administrative Coordinator organizes and coordinates the people, processes, systems, financial activities, records, and administrative resources that support EOC operations. Working under the direction of the EOC Director, the position supervises student employees; coordinates front-office coverage, participant intake, scheduling, and documentation processes; maintains program databases and reporting workflows; supports preparation of the Annual Performance Report and other required reports; monitors budget and procurement activities; and collaborates with institutional departments to resolve operational needs. The Coordinator exercises independent judgment in prioritizing responsibilities, addressing routine administrative and data-quality issues, improving workflows, and elevating significant fiscal, compliance, personnel, or programmatic concerns to EOC leadership.

Duties & Responsibilities:

Supervision, Communication, and Administrative Operations

• Manage front-office operations to ensure professional, compliant, and high-quality customer service.
• Supervise, onboard, train, and schedule student employees (including work-study) supporting customer service and data operations.
• Provide ongoing supervision, performance feedback, and time-entry oversight for student and hourly employees.
• Coordinate participant appointments, calendars, phone coverage, and general office logistics.
• Communicate effectively with institutional partners, including Human Resources, Fiscal Services, and Financial Aid.
• Support participant recruitment activities in alignment with TRIO eligibility guidelines.
• Maintain confidential physical and electronic participant records in compliance with FERPA and program standards.
• Support EOC Educational Access Specialists with scheduling, data processes, and compliance requirements
• Assist with marketing and outreach materials in collaboration with CCD Creative Services and external vendors.

Data and Systems Management

• Maintain and manage EOC databases and reporting systems in compliance with U.S. Department of Education requirements.
• Lead data collection, validation, analysis, and reporting efforts for the TRIO–EOC Annual Performance Report (APR).
• Develop and run queries, dashboards, and reports to support program decision-making.
• Oversee EOC systems such as Student Access, Formstack, and Talkroute.
• Document and improve data workflows; provide training to professional and student staff.
• Maintain current knowledge of TRIO regulations, financial aid requirements, and Banner system guidelines.
• Ensure accurate documentation of participant services, outcomes, and interactions.
• Conduct qualitative and quantitative data analysis and prepare tables and summary reports as requested.

Budget Support, Maintenance, and Analysis

• Reconcile and monitor the EOC budget monthly to ensure compliance with federal, state, and institutional guidelines.
• Prepare regular budget reports for program leadership.
• Manage procurement activities, including purchase requisitions, vendor quotes, and contract coordination.
• Oversee office supply purchasing, conference registrations, and equipment needs.
• Coordinate travel arrangements and reimbursements for professional development activities.
• Monitor and track financial allocations for hourly and student employees.
• Maintain working knowledge of applicable fiscal policies and grant requirements.

Other Duties
Perform other duties as assigned by the EOC Director.

Competencies/KSAs:

• Demonstrated ability to create and organize client records, create and manage databases and multi-task (i.e. answer phones, handle front office walk-ins, and data entry).
• Demonstrated ability working effectively with diverse populations served by EOC. Competent problem solving skills, effective communication and writing skills; and the ability to work under deadlines and periods of high stress are essential.
• Ability to maintain confidentiality in matters pertaining to the EOC program, its clients, and the institution.

Minimum Qualifications:

Education:
Bachelor’s degree required.

Experience:

• Experience working in corporate or professional education setting; data management experience; proficiency in MS Office, including Access, Outlook, Word, and Excel.
• Application of basic and intermediate Excel formulas to help evaluate, compile and manipulate large data sets.
• Ability to work in a collaborative environment and interact effectively with different departmental constituencies.
• Ability to learn and apply computer technology to enhance productivity in the workplace
• Demonstrated success in delivering excellent customer service skills by applying appropriate problem solving techniques.
• Experience in delivering training to either staff, colleagues or other stakeholders in office procedures, program guidelines and/or customer service.
• Success at prioritizing multiple projects (or demands) while maintaining flexibility with unanticipated issues, demands or program needs.

Other Considerations:
A team-oriented individual who is organized, prompt, consistent, and dependable.
Be able to adhere to program office hours of 8:00am to 5:00pm.
Willingness to work flexible hours on weekends and evenings when grant deadlines need to be met.

This position is grant funded by the Department of Education and is contingent upon availability of funds.

Equipment Used: Computers, word processing, spreadsheets, databases, e-mail, and internet; copy machine; fax machine.

Preferred Qualifications:

Experience:

• Experience with analyzing and interpreting data so as to evaluate progress along benchmarked goals and objectives.
• Supervisory experience.
• Experience with TRIO programs or knowledge of educational or other related barriers encountered by low-income and first-generation students and prospective students
• Bilingual (ability to read, write and speak in Spanish)

Selection Process:

Preliminary screening will be made on the basis of completed application packet submitted by candidate. Completed application packet includes: a letter of interest of no more than five pages, addressing in general the items under "Primary Duties" and specifically each item under “Minimum Qualifications”; an online application; resume; and transcripts.

All candidates, including current Community College of Denver employees must submit a complete application packet which includes all materials listed above.

Only completed application packets will move forward for screening. Please review the job duties and minimum requirements carefully. Meeting the minimum qualifications for a particular position does not assure the applicant an interview. Selected applicants will be invited by the screening committee for interviews. All application materials become the property of Community College of Denver and cannot be copied.

Application Instructions: 

Interested applicants must submit a complete application packet which includes:

1. Resume
2. Cover Letter
3. References - Names, phone numbers, addresses, & email addresses of three professional references
4. Copies of transcripts, official preferred
5. Copies of appropriate credentials, if applicable

**All included attachments should be saved with the following nomenclature: Last name, First name Document; for example Doe, John Resume; Doe, Jane Transcripts

***Your resume should clearly indicate how you meet the minimum qualifications. Those applicants that do not meet the minimum qualifications will not be considered. Part-time experience is ½ the equivalent of full-time experience. Example: Four (4) years applicable part-time experience equals 2 years full-time equivalency.

For information regarding Community College of Denver Security, including crime statistics for the campus and surrounding area, please see the CCD Campus Security website under “student’s right to know”: CCD.edu/Safety. For a hard copy report please contact 303-352-3042.

Additional Information/Benefits:

Our campus is located in downtown Denver, adjacent to two light rail stations, and just minutes away from shopping, restaurants, and event venues. When you visit our campus, it will be immediately evident that our faculty, staff, and instructors are passionate about serving our diverse student population. At CCD our passion is to help others, and we offer career pathways that will make a difference in the lives of our students.

If you are interested in sharing our passion for student success, CCD offers generous medical, dental, vision, life, and retirement options. We also offer the opportunity to expand your education, and those of your dependents, through our tuition reimbursement program.

CCD is a Learning College where policies, programs and practices support learning as the major priority. The Community College of Denver is an Equal Employment Opportunity Educational Employer.

Background checks will be conducted on all finalists for employment consideration.

CCD recognizes that administration, faculty, instructors, and staff reflect the diversity of its students and community and prohibits employment and student discrimination based on race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.